Frequently Asked Questions
Everything you need to know about your 33mm experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 days depending on your location.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal with your order number and email address to start the process.
Are your materials sustainably sourced?
At 33mm, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I find my perfect fit?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific fit notes in the description.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and package weight.